Hyatt Zilara Cancun (Adults Only), Cancun
357US$
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Key details
About the Resort
Blvd. Kukulcan Km 11.5,
Cancun,
Mexico,
77500,
Quintana Roo
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Suite Ocean View Swim Up
Max:
2 persons
79 m²
Bed options:
1 King-size bed
Ocean view
Shower
Balcony
room details
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Junior King Suite
Max:
2 persons
61 m²
Bed options:
1 King-size bed
Shower
Balcony
room details
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Junior Suite Double Bed
Max:
4 persons
61 m²
Bed options:
2 Double beds
Sea view
Shower
Balcony
room details
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Adults only
- Luggage storage
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Coffee shop
Sports & Fitness
- Fitness centre
- Tennis court
- Golf course
- Billiard tables
- Darts
- Table tennis
- Yoga class
- Sports trainer
- Aerobics
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Live entertainment
- Sun terrace
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Jacuzzi
- Beauty treatment
- Massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Bathroom telephone
Media
- Flat-screen TV
- Direct dial telephone
- CD player
- AM/FM alarm clock
Room decor
- Curtains
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Location
Blvd. Kukulcan Km 11.5,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
street view
Blvd. Kukulcan Km 11.5,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Mall
La Isla Shopping Village
1.3
km
Blvd. Kukulcan Km 9
Cancun Convention Center
1.3
km
Blvd. Kukulcan Km 12
Yamil Lu'um Archeological Site
1.1
km
Punta Nizuc - Cancun 1835
Scorpion's Temple ruins
1.1
km
Aquarium
Interactive Aquarium
1.4
km
Museum
Cancun Wax Museum
1.2
km
Night club
Coco Bongo
2.0
km
CancunMexico
Avenida Kukulkan
2.1
km
Beach
Chac Mool Beach
960 m
Night club
The City Nightclub
1.8
km
Chetumal Km 36. 5
Water Park at The Grand
630 m
Night club
Palazzo
2.0
km
Shopping Area
Fashion Harbour
1.4
km
Museum
Museo Subacuatico de Arte
2.1
km
Beach
Playa Marlin
2.1
km
Mall
Luxury Avenue
2.3
km
Blvd. Kukulcan km 12.5
Museo Sensorial del Tequila
2.1
km
Park
arte Garden
1.3
km
Mall
La Madonna
1.3
km
Beach
Playa Forum
2.0
km
Paseo Kukulcan km. 9.5 Zona Hotelera
Forum By The Sea
1.8
km
Night club
Daddy'O
1.8
km
Beach
Mandala Beach Club
1.9
km
Night club
Mandala Nightclub
1.9
km
Punta Nizuc - Cancún 210
Playa Lagarto
1.8
km
Blvd. Kukulcan 13
Marlin Beach
2.0
km
Gallery
Galeria Balance Cancun
2.1
km
Nearby
Blvd. Kukulcan Km 4 Hotel Zone
Museo de Arte Popular Mexicano
210 m
Shopping Area
Flamingo Mall
280 m
Blvd. Kukulcan
Parque Ventura Cancun
210 m
Restaurants
Bubba Gump Shrimp Co
120 m
Flamingo Mall Boulevard Kukulcán km 11.5
Lorenzillo's
230 m
Blvd. Kukulcan km 10.5 Zona Hotelera
Maria Marie Restaurant
60 m
Kukulkan Km 11.5 Hotel Zone The Royal
Asiana
120 m
Avenida Kukulkan Km 11.5
Doble B cancun
210 m
Zona Hotelera Km 12. 6 Blvd Kukulkán
Hong Kong
210 m
Blvd Kukulkan Km 9
Varenna
210 m
Blvd Kukulcan Km 12.5
Bungee Bar
210 m
Blvd. Kukulcan
La Mesa del Pescador
210 m
Boulevard Kukulcan Km 13
Come'n Eat
210 m
Blvd Kukulcan km 12.5
Limoncello
290 m
Blvd Kukulcan Km 10.5 Hotels Zone
Reviews and Ratings
Feedback from previous guests about their experience
84%
liked the resort and would come back again
Friendly staff
Clean and spacious rooms
Limited dining options
No air conditioning in some dining areas
8.4/10
Great
Rooms
8.4
Location
9.4
Service
8.4
Dining
7.2
Richard
United States,
October
2024
7.8/10
My stay at the hotel had its ups and downs. The location is fantastic with plenty of beach access, and the staff genuinely goes above and beyond to ensure a wonderful experience. However, I did face some challenges with the room, including a broken toilet and key battery issues. The hotel also offers beautiful ocean views, which is a major plus for me.
Rooms
7.0
The room was spacious and gave an incredible view of the ocean. However, I had some issues with a broken toilet and a key battery problem during my stay.
Service
9.0
The staff were excellent! Irma was incredibly attentive, always bringing us drinks without even having to ask. The cleaning staff were also thorough and professional.
Location
9.0
The hotel is located in a great area with lots of sun beds and cabanas, making it feel relaxing and not overcrowded.
Dining
6.0
Dining options seemed a bit lacking and repetitive, especially for breakfast, which started quite early but didn't have much variety.
Facilities
8.0
The pool area was very nice and well-maintained, adding to the overall enjoyment of the stay.
Peter
United States,
October
2024
9.0/10
The hotel has a superb location with cozy lounge chairs and palm trees, making it perfect for relaxation. The rooms are clean and spacious, which was a great relief after my stressful journey. The service is exceptional, with friendly staff always ready to help. However, there could be some improvements in dining options at the restaurant, which were somewhat limited.
Rooms
9.0
Upon arriving, the rooms were great, very clean and spacious, exactly as pictured.
Service
10.0
The service was outstanding; the staff kept a smile and were very accommodating and friendly.
Location
10.0
The location was superb, with comfy chairs and palm trees, contributing to a relaxing atmosphere.
Dining
7.0
Dining at Pelicanos was good for all meals but could have a more varied breakfast selection.
Facilities
9.0
The pool area was nice and well-maintained.
Friendly staff
Limited dining options
David
United States,
September
2024
8.0/10
The hotel has stunning ocean-front suites with amazing views of the coastline, and it's super convenient to the Cancun airport. The rooms are spacious, comfortable, and quiet, although mine was located above the lobby, which meant I could hear the guests enjoying the all-inclusive bars. The staff was friendly and helpful, but I did encounter a few that were less attentive. Overall, the location is excellent for accessing central Cancun and nearby shopping malls, making it a great value for money.
Rooms
8.0
The rooms were spacious, comfortable, and had an incredible view of the ocean, but mine was right above the lobby, allowing noise from the bars to filter in.
Service
7.0
The service varied; while most staff were very friendly and helpful, I did experience some who were not particularly attentive.
Location
9.0
The location was great, just a 5-minute ride to central Cancun with easy access to shopping and attractions.
Dining
7.0
The dining options were decent; the quality was good, but some meals felt repetitive due to the limited variety.
Facilities
8.0
The amenities were nice, with multiple cabanas available for relaxation, but the noise level from the lobby could be improved.
Richard
United States,
August
2024
8.6/10
My stay at the hotel was really enjoyable, with a fantastic location and stunning ocean-front views. The rooms were in great shape and very comfortable, but the noise from evening shows was a bit disruptive. The staff were welcoming and attentive, making it a pleasant experience overall. Dining options were decent, but I think they could offer a bit more variety. Overall, I felt like I got good value for my stay.
Rooms
9.0
The ocean-front suites had an amazing view of the beautiful coastline, and I found my room perfectly located in the 220s—no need to pay more for a higher floor.
Service
10.0
The service was fantastic! Jair at Spice and the poolside servers like David and Michel were incredibly friendly and attentive, genuinely going out of their way to help.
Location
9.0
The hotel is conveniently located and very well-maintained. I loved the easy access to sun beds and cabanas, plus the central view from my second-floor room was excellent.
Dining
7.0
Dining was overall tolerable, with great meals at times, but I noticed a limited variety. Fresh unlimited pancakes were a nice touch though!
Facilities
8.0
The facilities were quite nice, particularly the pool area which had a great atmosphere.
John
United States,
August
2024
8.8/10
I recently stayed at this hotel, and while the location is absolutely stunning with great amenities, the service left a bit to be desired. The rooms offer beautiful ocean views, and the food was quite impressive, but I did encounter some issues with how staff handled requests. Overall, it’s a great spot for relaxation, though the service could be more attentive.
Rooms
9.0
The rooms all have an amazing ocean view and come with a jacuzzi, making them a real treat for relaxation.
Service
6.0
While the service staff could be more accommodating, especially when making requests, it was still one of the highlights of my stay.
Location
10.0
This hotel boasts a beautiful location with a massive area that features multiple day beds and a large pool, making it feel like a true paradise.
Dining
9.0
The dining experience was delightful, with different options every night and a wide variety of choices for breakfast to cater to all diets.
Facilities
10.0
The facilities are impressive, with a hot spa, ice pool, sauna, and more, making it truly luxurious.
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